Shipping & Returns

SHIPPING POLICY

Delivery differs at checkout according to products size and weight. We will aim to deliver products ASAP, bespoke items may take slightly longer as these are made to order.

We will deliver your purchase within 6-8 days after receiving your order confirmation. We deliver Monday-Saturday, except bank holidays.

RETURN & EXCHANGE POLICY

Sprig and Thistle are happy to refund within 28 days for any unsuitable items, provided they are in resalable condition. Please note that our Return policy may differ for Designer, Special collections and our external home assortment. We also have restrictions on return options of larger Sprig and Thistle Home items.

This does not affect your statutory rights.

Bespoke items are non-refundable.

Returns are the responsibility of the sender, we do not pay for returns and so it is the clients responsibility to ensure they arrive in a resalable condition as well as with your order number and information. 

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